Bio-One of Marion County decontamination and biohazard cleaning services

Does Homeowners' Insurance Cover Biohazard Cleanup?

Most homeowners' insurance policies cover the cleaning and decontamination of biohazard contaminants and damage resulting from a suicide, unattended death, crime, accident, medical emergency, and infectious disease.  In addition, the policy likely covers any repairs or replacement of structural elements (flooring, carpet and pad, baseboards, drywall) that must be removed as part of the remediation process. When a claim is first opened, the situation and details must be explained in a manner that helps to ensure coverage.   How the situation is explained to the claims representative can impact whether or not you are covered and how much is covered and mitigates delay in cleaning your home or property.

Bio-One Marion County has filed many claims on behalf of its clients. It can help you file a claim with your insurance company, guide you through the process and be your advocate to ensure that your insurance company provides all that you are entitled to based on your policy.

What if You Haven't Found the Homeowner's Insurance Policy?


Bio-One Marion County understands that the policy information is often not readily available or needs to be found inside the home after the cleanup is completed. If a loved one has passed in their home, we can help you find and recover the policy information as part of our cleanup efforts.

It is important not to delay the biohazard remediation and to avoid further damage to your property and emotional well-being. Bio-One Marion County is here to help, and we want you to be physically and emotionally safe; thus, the biohazard cleanup should be done without delay.

The Claim Process

  1. Bio-One Marion County will schedule with you a time and day to inspect and remediate the scene where the death or accident occurred.
  2. Bio-One Marion County will take the necessary photos and measurements to document the scene before, during, and after the biohazard remediation process. 
  3. Bio-One Marion County will collect the homeowner's insurance policy information necessary to file a claim on your behalf.  We will need the insurance company's name, the insured's name, and the policy number.
  4. Bio-One Marion County will call the insurance company's national claim line and provide detailed information to the claim handler so you don't have to. The claim handler will open a claim and, in most cases, provide us with a claim number and the assigned adjuster's name and contact information.  To protect our client's emotional well-being by not having to relive the details of the situation, we ask the adjuster to contact us directly so we can explain the situation in detail and the work that was done and discuss the next steps for any work that still needs to be done to remediate odor, cross contamination or repairs.
  5. Once the adjuster and Bio-One have spoken, the adjuster will contact you to verify the claim, get additional information, if necessary, and then discuss coverage with you.
  6. Once the job is complete, Bio-One will submit the documentation, a properly formatted invoice, a report, and photographs to the adjuster.  We inform the adjuster what repairs, if any, must be made to the structure. 
  7. The adjuster may call you to schedule an appointment so a field adjuster can visit the property to inspect and take measurements for funding the repair and replacement of covered items and structures.
  8. The insurance company will mail you a check for less than the deductible or send Bio-One Marion County a check directly for our portion of the claim, and we will invoice you for the deductible.

Bio-One Marion County has your best interest in mind when filing a claim and dealing with the assigned adjuster. How the case is presented, and the documents submitted are essential to helping to ensure that the only out-of-pocket expense is deductible.

Please note that most biohazard claims are covered; however, all policies are different, and coverage varies based on the type of policy and named peril exclusions. Deductibles typically vary between $250-$2,500 but could be higher depending on the policy. Not all insurance companies will permit third parties to file a claim on behalf of the insured. In those few cases, we will file the claim alongside you, guide the process for you, and do our best to shield you from reliving the details.

Bio-One of Marion County is a locally owned and operated biohazard and hoarding cleaning company serving Indianapolis and surrounding areas. We specialize in blood, bodily fluid, and feces removal, rodent droppings cleaning, sewage cleanup, hoarding and pet hoarding cleaning, gross filth cleanup, and odor removal services. Helping people who are faced with difficult situations to get their surroundings and lives back in order is our #1 priority. 

Bio-One is here to help you 24/7, 365 days a year!  Call (317) 499-0614, and you'll speak directly to one of us when you call; there is never an answering service.  We'll treat you like a person with the compassion and respect that you deserve. 

Protective equipment for a biohazard technician

What is C. Diff?

Clostridium difficile, also known as C. diff, is a type of bacteria that can cause severe diarrhea and other intestinal problems. Spores from C. diff bacteria are passed in feces and spread by touch to food, surfaces, and objects when infected people don't wash their hands thoroughly. These spores can persist in a room for weeks or months, and if you touch a surface contaminated with C. diff spores, you may unknowingly swallow the bacteria. C. diff infections can be difficult to treat, especially in older adults or individuals with weakened immune systems.

Decontamination Process

When cleaning up C. diff, it is important to understand that it is considered a biohazard. This means that it requires specialized techniques and equipment to ensure that the bacteria are completely eliminated, and the area is safe for others to use.

At Bio-One of Marion County, we have top-of-the-line chemicals, tools, and personal protective equipment capable of disinfecting the entire home quickly and effectively. Because C. diff is a bacteria transmitted by touch, many people falsely believe that a home can be disinfectd simply by wiping hard surfaces with a bleach mixture. That may work for some surfaces, but we use high-quality chemicals designed to kill these bacteria and a chemical fogging machine that creates a dense smoke of potent chemicals to kill all the hard-to-reach biohazards inside your home. This method is incredibly effective and usually allows our clients to return to their homes on the same day.

One important aspect of C. diff cleanup is the proper disposal of contaminated materials. Biohazard companies like Bio-One of Marion County are trained to follow strict protocols for the disposal of contaminated waste, which may include using special containers and following specific transportation and disposal procedures.

Conclusion

C. diff infection is a serious health concern that requires prompt and effective action to prevent its spread. Biohazard companies play a critical role in decontamination, using specialized equipment and techniques to disinfect contaminated areas and ensure the environment is safe for human habitation. By working with a reputable biohazard company like Bio-One of Marion County, individuals and organizations can take proactive steps to prevent the spread of C. diff infection and protect the health and safety of their communities.

About Us

Bio-One of Marion County is a locally owned and operated biohazard and hoarding cleaning company serving Indianapolis and surrounding areas. We specialize in blood, bodily fluid, and feces removal, rodent droppings cleaning, sewage cleanup, hoarding, and pet hoarding cleaning, gross filth cleanup, and odor removal services. Helping people who are faced with difficult situations to get their surroundings and lives back in order is our #1 priority. 

Bio-One is here to help you 24/7, 365 days a year!  Call (317) 499-0614, and you'll speak directly to one of us when you call; there is never an answering service. We'll treat you like a person with the compassion and respect that you deserve.


Bio-One Weekly Wrap-Up Week 7 Thin Gold Line Help First Business Second

Bio-One teams across the U.S. answer calls to help their communities and remediate a variety of scenes. In our new blog series, we'd like to bring you into the Bio-One world by sharing stories of the unique and important work we do for local communities.

Here is Week 7 of our Bio-One Weekly Wrap-Up. 

Thank You to the Thin Gold Line

The second week of April is a time to celebrate and thank telecommunications professionals who dedicate their lives to serving the public. Often called the thin gold line, 911 dispatchers are true heroes behind the scenes

Coast to coast, Bio-One teams found fun and unique ways to recognize the Thin Gold Line. 

Bio-One Helps Homeless Man with Vehicle Clean Up

This week, News San Diego reported "Homeless man's story inspires San Diego mom to enlist community's help", featuring Rene Flohr and Nicki Chipp-Flohr, owners of Bio-One. The Bio-One duo spotted a NextDoor post asking for anyone who could help 79 year-old, Les, who had been living out of his vehicle and was recently diagnosed with skin cancer. His vehicle was floor to ceiling full of items, and Bio-One was ready to help clean and disinfect the vehicle so it could be sold or donated. 

In a message to Bio-One owners, Nicki said, "I am very proud of what we are doing to help someone. I thought you’d all appreciate it, since we live the Bio-One motto of #helpfirstbusinesssecond." We couldn't agree more! 

Read the entire story on News San Diego. 

A "Week in the Life" at Bio-One

The Bio-One team in Tuscon, AZ had a busy week with work ranging from COVID-19 disinfections, mold remediations, bird dropping clean up, medical waste disposal, suicide remediation, and more. 

If you've ever wondered what it takes to be a crime and trauma scene cleaner, we recommend read through the Tuscon team's Weekly Wrap-Up! 

Crime and Trauma Scene Cleaners at Bio-One

Bio-One Weekly Wrap-Up Week 6 Crime and Trauma Scene Cleaning COVID-19 Disinfection

Bio-One teams across the U.S. answer calls to help their communities and remediate a variety of scenes. In our new blog series, we'd like to bring you into the Bio-One world by sharing stories of the unique and important work we do for local communities.

Here is Week 6 of our Bio-One Weekly Wrap-Up. 

Cherokee County Biohazard Remediation 

Lives in the Atlanta area were forever altered on Tuesday, March 16, 2021 after a shooting spree at three metro Atlanta spas left eight people, including six Asian women, dead within the span of 45 minutes. 

Our hearts and sympathies are with everyone impacted by this tragedy.  

Two weeks after the tragic events in Atlanta took place, Bio-One answered the call to remediate the spa in Cherokee County. Led by Michele O'Brien and Rebecca Phillips, the Bio-One team provided a quick response and thorough decontamination. Read more in our recent blog post. 

Bio-One Cherokee County Massage Parlor Biohazard Remediation

Tragedy in Rock Hill, South Carolina

As details from the tragedy in Rock Hill, South Carolina unfold, one Bio-One team paid special tribute to the victims, first responders and other local law enforcement officials. Bio-One owners, John and Jen Symons, live in Rock Hill and experienced the police response first-hand. "It's a tight-knit community. We just can't believe it," said Jen Symons. 

Their team is currently in communication with local law enforcement, and activity supporting neighbors through this difficult time. 

COVID-19 Disinfection at Dojo

This week, we're spotlighting the Atlantic City team where they are regularly disinfecting Ganguly's Mixed Martial Arts. According to Bio-One owner, Victor Russomanno, "We are contracted with a local martial arts studio to disinfect them weekly. In addition to their in-house protocol, we use an electrostatic sprayer to ensure maximum coverage and protection, to ensure those who are training are staying safe through our efforts."

Across the United States, Bio-One teams actively disinfect local businesses, government buildings, and residents in the fight against coronavirus. Learn more about our COVID-19 disinfection process. 

Hoarding Remediation Services Blog Post
https://youtube.com/watch?v=flY9jwd6LFk

Have you ever seen hoarding shows on TV? Our team has first-hand experience remediating these situations with care and compassion. From clutter, trash, to animal hoarding, we understand that the removal of items can be stressful and sometimes overwhelming for families involved. Bio-One will make it a priority to establish trust to ensure everyone is comfortable and ready for each day to begin. 

It's as simple as 1, 2, 3.

First, we always offer estimates at no cost to you. An experienced crew leader will tour the home and propose a plan based on your needs, expectations, and goals. 

Second, our certified technicians are trained to be mindful of all possessions. We make it a priority to find and save items of value whether that's a wallet, coin collections, legal documents, photo albums, or baseball cards. 

Third, we want to make sure you are 100% satisfied and happy with our work. If for some reason something else needs to be done, we are here for you. 

Call Bio-One today to learn how we can help